Managing the call schedule

By Carolyn Rogers

Challenge is to balance the needs of patients, physicians

Throughout the nation, patients are finding it difficult and sometimes impossible to obtain emergency care services in a timely manner. At the same time, physician practices are finding it difficult—and sometimes impossible—to provide the depth of emergency care services that are required. Balancing the needs of patients and the needs of physicians is a challenge that must be met, says Jeffrey Mark Smith, MD, an orthopaedic traumatologist in private practice in San Diego, and a former full-time faculty member at the University of California, San Diego.

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