Don’t let your member benefits lapse. Sign up for the Academy’s Auto-Renew program, and enjoy the never-ending benefits of Membership. By choosing Auto-Renew at checkout, you are able to enter our paperless billing program that will automatically renew your membership each January so that you are able to enjoy all that the Academy has to offer, uninterrupted.
Learn more about our Auto-Renew program and what it entails below, including answers to some of our frequently asked questions.
Manage Your Credit Card
In the "Manage Payment Methods" area of your Account Settings you can store a credit card to your AAOS account. This quick video shows how easy it is to store and edit a credit card to your account.
Frequently Asked Questions
When and how will I be charged?
How do I save a credit card on my account?
How do I save more than one credit card on my account?
How do I remove the credit card on my account?
My credit card has expired, how do I change that information on my account?
How do I stop my order from auto-renewing?
When and how will I be charged?
Members enrolled in Auto-Renew will be charged during the first week of January on the credit card provided. This payment will cover membership dues for one calendar year (i.e., until December 31).
Will I be notified?
You will receive Auto-Renew reminders by email at least thirty (30) days and five (5) days in advance of payment and a payment confirmation will be sent after payment is processed.
Will my dues change?
You will be notified of changes in membership dues rates in Auto-Renew email notices at least thirty (30) days and five (5) days in advance of payment being charged to your credit card. Unless you cancel Auto-Renew prior to January 1, your credit card will be charged at the then-current, applicable dues rate during the first week of January.
How do I save a credit card on my account?
You can access your master credit card information through My Account by logging into the AAOS website.
- Step 1: Check the upper right-hand corner on the AAOS home page and click on “Login/Create Account”
- Step 2:Sign into your account with your username (User ID) and password
- Step 3: From the My Account page, access the left navigation menu
- Step 4: Under “Purchases” click on “Manage Payment Methods”
- Step 5: Click on “Add a New Card” and complete information
How do I save more than one credit card on my account?
At this time only one credit card can be saved to your AAOS account.
How do I remove the credit card on my account?
You can access your master credit card information through My Account by logging into the AAOS website. If you believe that this credit card may also be applied to an order for auto-renewal, please contact Customer Service at 800-626-6726 for help with removing that credit card from your order.
- Step 1: Check the upper right-hand corner on the AAOS home page and click on “Login/Create Account”
- Step 2: Sign into your account with your username (User ID) and password
- Step 3: From the My Account page, access the left navigation menu
- Step 4: Under “Purchases”, click on “Manage Payment Methods”
- Step 5: Click on “Delete Card” and complete information
I received a dues email showing an upcoming payment, but the credit card information is incorrect. How can I change it?
Access your master credit card information through My Account to check your credit card info.
- Step 1: Check the upper right-hand corner on the AAOS home page and click on “Login/Create Account”
- Step 2: Sign into your account with your username (User ID) and password
- Step 3: From the My Account page, access the left navigation menu
- Step 4: Under “Purchases”, click on “Manage Payment Methods”
- Step 5: Your master credit card information will be listed. If that is not the same as what was in the email, that means that your membership order has a different card for auto-renewal. Please contact Customer Service at 800-626-6726 for help in modifying the card attached to your order.
My credit card has expired, how do I change that information on my account?
You can change the master credit card information on your account by following these steps but if you believe that this credit card is also being used for automatic payments, please contact Customer Service at 800-626-6726 for further help.
- Step 1: Check the upper right-hand corner on the AAOS home page and click on “Login/Create Account”
- Step 2: Sign into your account with your username (User ID) and password
- Step 3: From the My Account page, access the left navigation menu
- Step 4: Under “Purchases”, click on “Manage Payment Methods”
- Step 5: Click on “Delete Card” to remove the expired card
- Step 6: Click on “Add a New Card” and complete information for the new card
How do I stop my order from auto-renewing?
If you would like to remove auto-renewal from your order(s), please contact Customer Service at 800-626-6726 for help.
AAOS Auto-Renew Terms & Conditions
AAOS members may opt to have annual membership dues automatically charged to a credit card each year (“Auto-Renew” or “automatic renewal”). Members can set up Auto-Renew at the time of payment through the “My Account” section of the AAOS website, through One-Click, or by phone through AAOS Customer Service at (800) 626-6726 (US and Canada) or +1 (847) 823-7186 (international) Monday-Friday between 8 AM and 5 PM CST.
AAOS members enrolled in Auto-Renew will be charged during the first week of January on the credit card provided. This payment will cover membership dues for one calendar year (i.e., through December 31 of that year).
Members enrolled in Auto-Renew will receive email reminders at least thirty (30) days and five (5) days in advance of payment, followed by confirmation after the payment is processed. If payment is declined by the member's credit card, AAOS will request updated payment information. If payment information is not updated by the due date, members may re-enroll in Auto-Renew again at any time through the “My Account” section of the AAOS website, through One-Click, or by phone at AAOS Customer Service.
AAOS reserves the right to change annual membership dues rates. Any changes in membership dues will be noted in the thirty (30) and five (5) day email notices. Unless cancelled before January 1, the member authorizes AAOS to charge the then-current dues rates to the credit card on record during the first week of January.