Tips for dealing with the difficult patient

By Robert H. Blotter, MD

Communicate, set boundaries, and extricate yourself carefully

When it comes to dealing with difficult patients, you’re not alone. Every office has them. You dread seeing their names on your schedule. Your staff puts off returning their calls. Clearly, something needs to be done to improve relationships with these patients, but what?

This content is only available to members of the AAOS.

Please log in using the link at the top right corner of this page to access your exclusive AAOS member content.

Not a member? Become a member!