How are your interpersonal skills?

By John R. Tongue, MD; Lewis Jenkins, MBA; and Angie Wade

Why patient-centered communication is important

Patient-centered care involves treating patients as partners, involving them in decision-making, and enlisting their sense of responsibility for their care while respecting their individual values and concerns. Orthopaedic surgeons have tended to focus mainly on the technical aspects of caregiving. Most patients, however, feel disengaged with the purely technical encounter.

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