Improving Patient Flow Yields Big Dividends

Amy Fletcher

Improving patient flow can have an impact on many aspects of a practice’s success, including shortening wait times and increasing patient satisfaction. Depending on how the process is revised, it can also boost employee morale by using critical knowledge from within the organization.

Just ask Julie Meurer, health services manager at Panorama Orthopedics & Spine Center in Denver. Ms. Meurer recently led a team to develop and implement a new patient flow process that incorporates several important goals.

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