Building an Organizational Culture

Steps that will bring physicians and administrators closer

Liz Ferron, MSW, LICSW; Daniel J. Whitlock, MD, MBA; and Robert Stark, MD

In “The Importance of Organizational Culture” (AAOS Now, February 2013), we discussed the results of a survey, conducted by Physician Wellness Services and Cejka Search, that focused on cultural attributes important to physicians’ overall satisfaction. A companion survey of hospital administrators helped to identify the gaps between these attributes and the physicians’ satisfaction with their organization’s focus on them.

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