Tips for Managing Patient Collections in the New Reimbursement Landscape

Elizabeth W. Woodcock, MBA, FACMPE, CPC

According to the Kaiser Family Foundation’s 2014 Employer Health Benefits Survey, 80 percent of U.S. workers with health insurance must meet an annual deductible (average $1,100) before benefits become payable under the plan. Most health plans include extensive cost-sharing features, such as copayments, coinsurance deductibles, and narrow networks.

As financial accountability for health care shifts from payers to patients, managing patient collections becomes more important than ever. To ensure that your orthopaedic practice can thrive in this changing reimbursement environment, consider the following tips.

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