Published 5/1/2008

Are you missing out on the news?

Did you know that you could be missing important messages from the AAOS—including patient safety member alerts and Headline News Now?

AAOS frequently sends messages to members on the behalf of the Board, committees, and various other organizational entities. Due to the algorithms involved in detecting junk mail, such broadcast e-mails from the AAOS may be labeled as spam.

To ensure that you receive the messages from AAOS that are vital to you and your practice, make sure that the aaos.org domain is on your e-mail system’s ‘whitelist.’ A whitelist includes e-mail addresses and domains that are deemed acceptable senders, thereby ensuring that these important messages are not intercepted by a filter or redirected to a junk mail or trash folder.

Directions for adding the AAOS domain to your Microsoft Outlook whitelist are shown below. If you have Microsoft Outlook Express or a different e-mail provider (such as AOL, Yahoo, or Earthlink), the process is similar.

If your institution has a spam filter, talk to your information technology department about how to whitelist the AAOS domain so that you can receive messages from the AAOS.

How to whitelist
The following directions apply to Microsoft Outlook.
Check with your e-mail program or information technology department for directions on whitelisting the AAOS domain if you don’t use Microsoft Outlook.

  • Open Outlook.
  • Click on “Actions” in the File Menu.
  • Select “Junk Mail,” then “Junk Mail Options.”
  • Select the “Safe Senders” tab.
  • Click the “Add” button.
  • In the textbox, type: @aaos.org
  • Click “OK.”
  • Click “Apply.”
  • Click “OK.”