Published 4/1/2010
Jim Ogle

Web site log-in changing this summer

New system requires an e-mail address on file

As an AAOS member, you have lots of reasons to access “password-protected” areas of the AAOS Web site. Whether you’re accessing materials in the online Practice Management Center, downloading advocacy information from the Government Relations portion of the site, purchasing a product, registering for a course, or updating your Personal Physician Web site, simply logging in gives you access to this information.

In July, the AAOS will be upgrading its association management system—the business software used by most Academy departments for membership, customer service, product sales, Annual Meeting registration, and similar activities. The most important reason for this upgrade is to further improve the Academy’s secure credit card processing environment.

Because so many functions on the Web site are tightly integrated with this business system, the shift to the new software will affect how you log into the “password-protected” areas of the AAOS Web site. In the coming months, we’ll be reviewing some of the changes, but the log-in process will have an immediate impact.

The shift to the new system is anticipated to occur on July 1, 2010. When it does, you’ll see a new log-in page (Fig. 1). On your first visit after July 1, 2010, you must request a new password by first clicking on the underscored link, and then entering your AAOS member identification (ID) number and your e-mail address on the “Request New Password” page. Your member ID number and e-mail address must match the information that the AAOS has.

Your new password will be e-mailed to you, assuming the information you’ve provided matches the information in the file. If there’s a problem, you can always contact AAOS member services by calling (847) 823-7186 or e-mailing member@aaos.org

Once you’ve received your new password, you can then return to the log-in page, and use it to log in. After you’ve logged in for the first time, you can change your assigned password to one of your choosing, but your user name will stay as your AAOS member ID number.

When the shift to the new system takes place, it will be announced in AAOS Now and AAOS Headline News Now, as well as on the AAOS Web site.

System changes are no fun, but in the long run, this shift will benefit you in many ways. AAOS will do its best to keep you informed about our progress in making the shift to the new system. If you have any questions or concerns, feel free to contact me.

Jim Ogle is director of information services for the AAOS. He can be reached at ogle@aaos.org