Published 5/1/2010
Jim Ogle

Web site log-in changing this summer

New system requires an e-mail address on file

As an AAOS member, you have lots of reasons to access “password-protected” areas of the AAOS Web site. Whether you’re accessing materials in the online Practice Management Center, downloading advocacy information from the Government Relations portion of the site, purchasing a product, registering for a course, or updating your Personal Physician Web site, you must log into the site to access this content.

In July, the AAOS will be upgrading its association management system—the business software used by the various Academy departments. The most important reason for this upgrade is to further improve the Academy’s secure e-commerce environment.

The shift to the new software will also affect how you log into the “password-protected” areas of the AAOS Web site. In the coming months, we’ll be introducing some of the new features that will be available, but the log-in process will have an immediate impact.

The shift to the new system is anticipated to occur on July 12, 2010. When it does, you’ll see a new log-in page (Fig. 1).

New login steps
On your first visit to the site after July 12, 2010,

  1. You must request a new password by first clicking the Request New Password link on the AAOS log-in screen.
  2. You must then enter your AAOS member identification (ID) number and your e-mail address. Your member ID number and e-mail address must match the information that the AAOS already has on file.

If everything matches, your new password will be e-mailed to you. If there’s a problem, you can always call AAOS member services at (847) 384-4258.

Once you’ve received your new password, you can then return to the log-in page, and use it to log into the site. You will then be able to change your assigned password to one of your choosing (if you want), but your user name will remain your AAOS member ID.

Watch for the news
When the new system is operational, it will be announced in AAOS Now and AAOS Headline News Now, as well as on the AAOS Web site.

In the meantime, if you have any questions or concerns, feel free to contact me (ogle@aaos.org; 847-384-4280).

Jim Ogle is director of information services for the AAOS. He can be reached at ogle@aaos.org