The registry world can be complex, and it can be a challenge to sift through the myriad of materials to find what's important. Guides are helpful, but sometimes it's better just to discuss the situation with someone who's already "been there, done that."
That's one reason the American Joint Replacement Registry (AJRR), the national hip and knee arthroplasty registry, maintains a User Group Network. Unet, as the group is called, is designed specifically to aid registry users in everything that they do.
Unet was formed in early 2016, and has since grown to encompass employees from more than 100 different institutions around the country. Whether small or large, urban or rural, academic or community, hospitals and ambulatory surgery centers use Unet to share registry best practices and insights.
This diverse group is made up of surgeons, orthopaedic service line administrators, and nurses.
"Although AJRR staff are the ones handling and updating the registry, we're not the ones using it day-to-day in a clinical setting. We realized that there was a need to form a community of registry users, and developed an outlet for it," said AJRR Executive Director Jeffrey P. Knezovich. "Registry users experience unique challenges, so it's important for many of their solutions to come from peers."
Unet conference calls are held quarterly, and an in-person meeting will be held at the AAOS Annual Meeting each year. To ensure that agenda items are relevant and timely to a broad spectrum of registry users, the agendas are crafted and approved by an advisory board composed of those users. The calls cover a wide variety of topics from what's new in registry technology to how the AJRR can better satisfy federal quality initiatives.
One of the most-asked questions during recent calls was about AJRR's creation of an online forum, which enables users to ask questions and present problems that other users would easily be able to solve. This immediate response eliminates the wait time until the next user group call.
The Unet Forum is a communication channel for registered users and houses useful documents, such as summaries of past Unet meetings, guides, and Frequently Asked Questions. Forum users can create their own profiles and search for questions and comments by topic. Additional marketing material files are provided as well, including template press releases, participation logos, and branding guidelines, to support simplified cross-promotion between institutions and the registry.
"Our new forum enhances the user experience," Mr. Knezovich said. "Our content is created by users for users. As the forum becomes more established and the quarterly calls attract more participants, AJRR will be able to address issues that staff didn't know existed. We will be able to continue making the registry as relevant and useful for our users as possible."