Frequently Asked Questions - Exhibitors
General Exhibiting Information
General Exhibiting Information
The AAOS 2024 Annual Meeting takes place Monday - Friday, February 12 - 16, 2024, in San Francisco, California, at the Moscone Convention Center. The address is 747 Howard Street, San Francisco, CA 94103. Exhibit dates are Tuesday - Thursday, February 13 - 15, 2024.
|Tuesday, February 13||9:00 a.m. - 5:00 p.m.|
|Wednesday, February 14||9:00 a.m. - 5:00 p.m.|
|Thursday, February 15||9:00 a.m. - 3:00 p.m.|
All exhibit space costs $39 per square foot. There is a $200 corner fee added on for each open corner on a linear booth (10' x 10', 10' x 20', 10' x 30'). The corner fee does not apply to island booths (20' x 20' and larger).
Submit the application for exhibit space along with a 50% deposit of the booth fee. You can pay by credit card, check, or wire transfer. Credit card payments will be assessed a non-refundable 2.5% credit card surcharge. An application is not considered as received until the 50% deposit has been received by AAOS.
If your company has never exhibited at AAOS, you must first complete the Company Review Process before you can apply to exhibit. Once you have completed this process, you do not have to complete it again each year. Learn more about the Company Review Process here.
All space assignments (island and linear) will be emailed to exhibitors on August 22, 2023. After that date, all booths will be assigned on a first-come first-serve basis.
Freeman, our general service contractor, assigns each exhibitor a target move-in date and time. This information can be found in the Exhibit Service Manual. Companies may begin dismantling at 3:00 p.m. on Thursday, February 15.
All cancellation requests must be made in writing. Send an e-mail to email@example.com. Requests to cancel or downsize exhibit space may incur a cancellation fee based on the date the request has been received by AAOS.
|Date of Cancellation Notice||Refund Amount Available|
|On or Before June 29, 2023||Full refund of fees paid|
|June 30, 2023 - October 19, 2023||AAOS retains 50% of exhibit space fees|
|On and After October 20, 2023||AAOS retains 100% of exhibit space fees|
The health and safety of our attendees, exhibitors, partners, vendors, and staff is AAOS' highest priority. AAOS is currently working with the Moscone Convention Center to ensure that the AAOS 2024 Annual Meeting complies with all of California's requirements.
Exhibitors will receive five complimentary badges per 100 square feet of exhibit space purchased. Exhibitor badge registration details are available here. No additional badges over the allotment will be provided or sold.
Exhibitors can physically exchange badges onsite but must present the actual badge to be switched to the new name. Badge exchanges are free of charge. Exchanged badges do not count against the allotment.
Yes, an exhibitor badge gives you access to all educational programs. You may also purchase tickets for programs that require a ticket purchase, such as Instructional Courses, on the day of the course, if it has not sold out.
- December 14, 2023: Deadline to register badges to be mailed. Badges will be mailed on January 3, 2024, to the designated company contact.
- After December 14, 2023: All badges or name changes made online must be picked up onsite at Exhibitor Registration.
- If you wish to only have a select number of badges mailed, simply register those individuals before December 14 and return on or after January 3, 2024 to register your remaining booth staff.
- For exhibitors outside the United States, badges will not be mailed and must be picked up on-site at Exhibitor Registration.
Pick-up by Designated Contact On-site
- All the badges within a company's allotment can be picked up onsite at Exhibitor Registration by the primary contact. It is the responsibility of the primary contact to distribute these badges.
Express Badge Pick-up On-site
- Express Badge Pick-up allows each individual booth personnel to pick up their own badge onsite at Exhibitor Registration by scanning a barcode or searching by last name.
- During the registration process provide the email address of each individual being registered and a confirmation with a barcode will be sent on February 6, 2024.
- If you wish to distribute/forward these confirmations to your booth personnel, provide your email address for each individual and on February 6, 2024, the confirmation with the barcode for those individuals will be sent to your email address.
Any exhibitor with an international address must pick-up their badges onsite. Only exhibitors with an US address will be mailed.
If you wish to only have a select number of badges mailed, simply register those individuals before December 14, 2023 and return on or after January 3, 2024 to register your remaining booth staff.
The main contact will not need to be changed. Any company representative may pick up the badges as long as that individual is registered, has a photo ID, and provides their name and on-site phone number. This phone number will be provided to any of the company’s representatives that visits onsite Exhibitor Registration after the badges have been picked up.
Exhibitor Registration will be located in the South Building Lobby of The Moscone Center, 747 Howard Street, San Francisco, CA 94103.
All name changes and/or badge exchanges are complimentary and can be made online. Under Booth Staff Roster on the Home/Register Staff page select the trash can icon next to the name to be changed or exchanged. This will remove the name, then select "Add new Booth Personnel" button to add the new name. For any name change/correction made to a badge already printed, the original badge must be turned in onsite at Exhibitor Registration to pick up the new badge.
For any name change/correction made to a badge already printed, the original badge must be turned in onsite at Exhibitor Registration to pick up the new badge.
Exhibitors may register a maximum of five representatives for each 100 square feet of exhibit booth space. There will be no additional badges provided or sold over this allotment. This limit was requested by our membership in an effort to limit the total number of exhibitor representatives that may be on the exhibit hall floor at any one time.
You can find all details regarding exhibitor hotel reservations, including the list of and map of the local hotels, here.
AAOS has designated onPeak as the ONLY official housing and registration provider for the 2024 Annual Meeting. Any other agency attempting to present themselves as an official partner of AAOS is doing so fraudulently. Use of any other agency, or booking through a hotel directly will result in a loss of priority points for the 2025 Annual Meeting.
International exhibitors that require visas to travel to the United States can request invitation letters from AAOS. These letters do not guarantee that visas will be approved, but can be presented with your visa application process and may be required by the U.S. consulate in some countries. Click here to request an official AAOS invitation letter.
Linear booths: 8 feet
Island booths: Varies by hall. Please refer to the legend in the navigation bar of the floorplan linked here.
Hanging signs are only available for island booths and must not extend beyond the perimeter of assigned booth space. The maximum suspended height limit varies by the hall. For detailed information regarding height limits, please refer to the legend in the navigation bar of the floorplan linked here. In linear booths, signs, decoration and equipment may not rise above the 8-foot back wall or be placed outside the booth space.
Freeman is our official general services contractor. You can find the list of all of the official contractors, including Freeman, and all of their contact information in the Service Contractors Directory.
Booth services such as these can be ordered through Freeman, our general services contractor, from the Exhibitor Service Manual.
These orders can be made through our other official vendors. Information and ordering forms are included in the Exhibitor Service Manual.
Our official air/van freight vendor is ELITeXPO. However, you may use any shipping company of your choice. You can find information about shipping with ELITeXPO, shipping labels, and international freight/customs information in the Exhibit Service Manual.
How can I promote my booth to attendees?
AAOS offers a wide range of promotional and advertising opportunities to suit any exhibitor's budget and goals. Take time now to carefully review this array of opportunities to maximize your company's visibility and exhibit investment. In addition, AAOS welcomes the opportunity to develop customized opportunities with you.
AAOS offers four types of surgeon engagement opportunities to exhibiting companies. Fees for each type of opportunity vary, and timeslots are assigned on a first-come, first-served basis. They include:
- Bioskills Workshops
- Industry "Lunch and Learns" Sessions
- Innovation Theater Presentations
- Satellite Educational Events
Attendee lists are available for purchase only by exhibiting companies. Complete pre-registration and post-meeting attendee lists are available, as are lists for specific specialties. Data in these lists include the attendee's name, title, address, phone number, as well as hospital affiliation if supplied by the attendee. Email addresses are NOT included. For details and to place an order, login to your Exhibitor Dashboard.
AAOS has designated EMC Outdoor & Events as the official contractor for offering outdoor advertising opportunities to AAOS 2024 exhibiting companies. Click here for details.