Frequently Asked Questions - Exhibitors
General Exhibiting Information
When and where is the Annual Meeting?
What are the exhibit hall hours?
What is the cost for exhibit space?
How can I apply for exhibit space?
When will exhibit space be assigned?
When is the full booth payment due?
When can I install/dismantle my booth?
Can I cancel my exhibit space?
What health and safety policies are in place to keep attendees and exhibitors safe?
Badges
How many badges does my company receive with a booth?
Will my badge admit me to scientific programming?
Housing/Travel Information
How can I make hotel reservations?
Where can I find housing instructions and travel information for Las Vegas?
What if I get solicited to reserve hotel rooms through a different company?
How can I get a letter of invitation from AAOS for visa purposes?
Booth Construction
What is the height limit for my booth?
Can I hang signs from the ceiling?
Ordering Services
Marketing
General Exhibiting Information
The AAOS 2024 Annual Meeting takes place Monday - Friday, February 12 - 16, 2024, in San Francisco, California, at the Moscone Convention Center. The address is 747 Howard Street, San Francisco, CA 94103. Exhibit dates are Tuesday - Thursday, February 13 - 15, 2024.
| Tuesday, February 13 | 9:00 a.m. - 5:00 p.m. |
| Wednesday, February 14 | 9:00 a.m. - 5:00 p.m. |
| Thursday, February 15 | 9:00 a.m. - 3:00 p.m. |
All exhibit space costs $39 per square foot. There is a $200 corner fee added on for each open corner on a linear booth (10' x 10', 10' x 20', 10' x 30'). The corner fee does not apply to island booths (20' x 20' and larger).
Submit the application for exhibit space along with a 50% deposit of the booth fee. You can pay by credit card, check, or wire transfer. Credit card payments will be assessed a non-refundable 2.5% credit card surcharge. An application is not considered as received until the 50% deposit has been received by AAOS.
If your company has never exhibited at AAOS, you must first complete the Company Review Process before you can apply to exhibit. Once you have completed this process, you do not have to complete it again each year. Learn more about the Company Review Process here.
All space assignments (island and linear) will be emailed to exhibitors on August 22, 2023. After that date, all booths will be assigned on a first-come first-serve basis.
Freeman, our general service contractor, assigns each exhibitor a target move-in date and time. This information can be found in the Exhibit Service Manual. Companies may begin dismantling at 3:00 p.m. on Thursday, February 15.
All cancellation requests must be made in writing. Send an e-mail to exhibits@aaos.org. Requests to cancel or downsize exhibit space may incur a cancellation fee based on the date the request has been received by AAOS.
| Date of Cancellation Notice | Refund Amount Available |
| On or Before June 29, 2023 | Full refund of fees paid |
| June 30, 2023 - October 19, 2023 | AAOS retains 50% of exhibit space fees |
| On and After October 20, 2023 | AAOS retains 100% of exhibit space fees |
What health and safety policies are in place to keep attendees and exhibitors safe?
The health and safety of our attendees, exhibitors, partners, vendors, and staff is AAOS' highest priority. AAOS is currently working with the Moscone Convention Center to ensure that the AAOS 2024 Annual Meeting complies with all of California's requirements.
Badges
Exhibitors will receive five complimentary badges per 100 square feet of exhibit space purchased. Exhibitor badge registration details are available here. No additional badges over the allotment will be provided or sold.
Exhibitors can physically exchange badges onsite but must present the actual badge to be switched to the new name. Badge exchanges are free of charge. Exchanged badges do not count against the allotment.
Housing/Travel Information
Hotel rooms must be reserved through our housing vendor, onPeak.
You can find all details regarding exhibitor hotel reservations, including the list of and map of the local hotels, here.
AAOS has designated onPeak as the ONLY official housing and registration provider for the 2024 Annual Meeting. Any other agency attempting to present themselves as an official partner of AAOS is doing so fraudulently. Use of any other agency, or booking through a hotel directly will result in a loss of priority points for the 2025 Annual Meeting.
International exhibitors that require visas to travel to the United States can request invitation letters from AAOS. These letters do not guarantee that visas will be approved, but can be presented with your visa application process and may be required by the U.S. consulate in some countries. Click here to request an official AAOS invitation letter.
Booth Construction
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Linear booths: 8 feet
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Island booths: Varies by hall. Please refer to the legend in the navigation bar of the floorplan linked here.
Hanging signs are only available for island booths and must not extend beyond the perimeter of assigned booth space. The maximum suspended height limit varies by the hall. For detailed information regarding height limits, please refer to the legend in the navigation bar of the floorplan linked here. In linear booths, signs, decoration and equipment may not rise above the 8-foot back wall or be placed outside the booth space.
Ordering Services
Freeman is our official general services contractor. You can find the list of all of the official contractors, including Freeman, and all of their contact information in the Service Contractors Directory.
Booth services such as these can be ordered through Freeman, our general services contractor, from the Exhibit Service Manual.
These orders can be made through our other official vendors. Information and ordering forms are included in the Exhibit Service Manual.
Our official air/van freight vendor is ELITeXPO. However, you may use any shipping company of your choice. You can find information about shipping with ELITeXPO, shipping labels, and international freight/customs information in the Exhibit Service Manual.
Marketing
How can I promote my booth to attendees?
AAOS offers a wide range of promotional and advertising opportunities to suit any exhibitor's budget and goals. Take time now to carefully review this array of opportunities to maximize your company's visibility and exhibit investment. In addition, AAOS welcomes the opportunity to develop customized opportunities with you.
AAOS offers four types of surgeon engagement opportunities to exhibiting companies. Fees for each type of opportunity vary, and timeslots are assigned on a first-come, first-served basis. They include:
- Bioskills Workshops
- Industry "Lunch and Learns" Sessions
- Innovation Theater Presentations
- Satellite Educational Events
Attendee lists are available for purchase only by exhibiting companies. Complete pre-registration and post-meeting attendee lists are available, as are lists for specific specialties. Data in these lists include the attendee's name, title, address, phone number, as well as hospital affiliation if supplied by the attendee. Email addresses are NOT included. For details and to place an order, login to your Exhibitor Dashboard.
AAOS has designated EMC Outdoor & Events as the official contractor for offering outdoor advertising opportunities to AAOS 2024 exhibiting companies. Click here for details.