Frequently Asked Questions About AAOS

Account & Login

How do I create an AAOS account?

  1. Check the upper right-hand corner on the AAOS Home page
  2. Click on "Login/Create Account"
  3. Click on "Create Account"
  4. Enter the email address that will be associated with your account
  5. Complete the required information and submit

How do I log into my AAOS account?

  1. Check the upper right-hand corner on the AAOS Home page
  2. Click on "Login/Create Account"
  3. Sign into your account with your Username (User ID) and Password

How can I retrieve my account password?

  1. Click on Login/Create account
  2. Click on "Forgot my Password"
  3. Enter the email address associated with your AAOS account to receive password reset instructions via email

How do I make changes to my Username or Password?

  1. Login to your AAOS account
  2. From the My Account dropdown options click on Account Profile
  3. Click on "Change Username" or "Change Password"
  4. Save changes

How do I retrieve my account Username?

  1. Click on the Login/Create account link
  2. Click on "Forgot my Username"
  3. Enter the email address associated with your AAOS account to receive username reset instructions via email

How do I find my AAOS ID number?

  1. Login to your AAOS account
  2. On the My Account dropdown click on Account Profile
  3. Your AAOS ID number is included on this page

How do I print a receipt or access my purchase history?

  1. Login to your AAOS account
  2. From the My Account page, access the left navigation menu
  3. Under Purchases options, click on "Purchase Products"
  4. Click on your order number
  5. Click on "Printable View"
  6. Print receipt

How can I pay my purchased item/membership fee?

  1. Login to your AAOS account
  2. Click on the Membership tab
  3. Select Pay Membership dues
  4. Check the box to select membership dues or any other open order number
  5. Complete payment information and click on "Pay Now"

How can I delete or add a credit or debit card from my account?

  1. Login to your AAOS account
  2. From the Membership tab select Pay Membership Dues
  3. On the left of the screen select Manage Payment Methods
  4. Click on "Add a New Card" or "Delete Card" and complete information